Understanding the warranty for your Autowbrake trailer-mounted electric brake control system, especially concerning your key fob, is crucial for peace of mind and protection against unexpected issues. As a content creator for keyfobprog.com and an auto repair specialist, I’m here to break down the Autowbrake warranty, focusing specifically on key fob replacements, and ensuring you’re fully informed. This guide will clarify the terms, coverage periods, and what steps to take should you encounter a problem with your Autowbrake key fob.
Who is Covered Under This Warranty?
It’s important to understand who the Autowbrake warranty protects. This warranty, provided by Kyle Group LLC, operating as Autowbrake, is exclusively for the original purchaser of the Autowbrake product. This means if you bought the trailer-mounted electric brake control or key fob secondhand, unfortunately, the warranty does not extend to you. To make any warranty claim, you will need to provide the original sales receipt as proof of purchase. The warranty is non-transferable, remaining solely with the initial buyer.
What Aspects Are Covered By the Warranty?
The Autowbrake warranty is designed to cover specific issues. It protects against defects in both the materials used to manufacture the Trailer Mounted Electric Brake Control and the Key Fob, as well as any issues arising from poor workmanship during their production. This means if your key fob fails due to a manufacturing flaw or faulty components, you are likely covered under this warranty, which may lead to a key fob replacement or repair.
Duration of Warranty Coverage
The length of your warranty coverage differs depending on the Autowbrake component. For the Trailer Mounted Electric Brake Control unit itself, the warranty is valid for a period of three (3) years, starting from the original purchase date. The Key Fob, however, has a warranty period of one (1) year from the purchase date. It’s important to note that if Autowbrake repairs or replaces your product under warranty, this action does not extend the original warranty period. Autowbrake also retains the right to modify this warranty in the future, but any changes will not be applied retroactively to products already sold. Furthermore, Autowbrake can make design improvements to their products without any obligation to update previously manufactured units.
Your Rights Under the Warranty
Should you experience a defect covered by this warranty during the applicable period, Autowbrake offers specific remedies. The primary solution is the repair or replacement of the faulty part, decided at Autowbrake’s discretion. They may require the return or inspection of the defective materials for evaluation. For any valid warranty claim, Autowbrake will choose to either repair the product, replace it (or the defective component), or refund the original purchase price. However, it’s important to note that you, as the purchaser, are responsible for all costs and risks associated with sending the product to Autowbrake and receiving the repaired or replaced item back. This includes costs for removal, forwarding, return shipping, reinstallation, labor, and any damages that occur during these processes.
What Situations Are Not Covered?
The Autowbrake warranty has exclusions, meaning certain types of damage or situations are not covered. These include damage resulting from:
- Transportation: Damage occurring during shipping or transport of the product.
- Misuse or Abuse: Damage from using the product in a way it was not intended or handling it roughly.
- Neglect or Negligence: Damage due to lack of care or careless handling.
- Accident: Damage caused by unforeseen accidents.
- Improper Testing: Damage resulting from incorrect testing procedures.
- Abnormal Environmental Conditions: Damage caused by extreme temperatures, humidity, or other unusual environmental factors.
- Improper Installation or Storage: Issues arising from incorrect setup or storage of the product.
- Failure to Follow Instructions: Problems caused by not adhering to the product manual or maintenance guidelines.
- Modifications or Unauthorized Repair: Any changes or repairs not approved by Autowbrake.
- Normal Wear and Tear: Typical degradation expected over time with regular use.
Additionally, cosmetic damage like scratches or dents is not covered. The warranty is also void if the product is used with unapproved third-party accessories or if parts are lost or modified without authorization. Crucially, using the product on a vehicle or trailer not rated for towing is also not covered and is strongly cautioned against.
How to Claim Warranty Service
If you need to claim warranty service, the process is straightforward. You should promptly contact Autowbrake by calling 1-319-521-2310 or reaching out to the nearest Autowbrake service center within the warranty period. Be prepared to make the product available for inspection and assessment to determine the issue and eligibility for warranty service, which could include a key fob replacement if deemed necessary.
Limitations of Liability
Autowbrake’s liability under this warranty is clearly defined and limited. They exclude liability for any damages beyond the repair or replacement of defective items as stated in the warranty. This exclusion applies to any legal basis of liability, whether it’s contract, tort, or product liability. Autowbrake is not responsible for punitive, special, indirect, incidental, or consequential damages. This includes financial losses such as lost revenue, profits, business loss, loss of product use, attorney fees, or any other financial losses related to the product’s sale, use, or failure. However, because some states do not allow the exclusion or limitation of incidental or consequential damages, these limitations might not fully apply to you, depending on your location. This warranty provides specific legal rights, and you may have additional rights that vary by state.
Exclusive Warranty Terms
This warranty document specifies that it is the sole warranty provided by Autowbrake. There are no other warranties, either expressed or implied, by law, equity, or trade custom, including warranties of fitness for a specific purpose, merchantability, workmanship, title, or non-infringement of third-party intellectual property rights, except as explicitly stated in this warranty. Autowbrake is not liable for any injuries or accidents resulting from the use of their products. By using Autowbrake products, you acknowledge and assume all associated risks and waive any claims against the company and its agents.
This detailed explanation should give you a comprehensive understanding of the Autowbrake warranty, especially concerning your key fob. Knowing your coverage and limitations is essential for confidently using your Autowbrake system.
