At keyfobprog.com, we aim for your complete satisfaction with every purchase of your 12 Volt Solutions Long Range Remote and accessories. Should you need to return an item, our policy is designed to be as straightforward as possible. You can return most new, unopened items within 30 days of delivery for a full refund.
If your return is due to an error on our part, such as receiving an incorrect or defective item related to your 12 volt long range remote order, we will cover the return shipping costs. To initiate a return, simply log in to your account on our website. Navigate to “Complete Orders” under the “My Account” menu to view your past orders and click on the “Return Item(s)” button next to the order you wish to return.
Once you have shipped your return, please allow up to four weeks for your refund to be processed. While many refunds are processed much faster, this timeframe accounts for transit time for the item to reach us (5-10 business days), our processing time upon receipt (3-5 business days), and your bank’s processing time for the refund request (5-10 business days). We will notify you via email as soon as your refund has been issued, once we have received and processed the returned 12 volt solutions long range remote or related component.
We are pleased to offer shipping to almost any address around the globe for our 12 volt solutions long range remote products and accessories. Please be aware that some products may have shipping restrictions and certain items cannot be shipped to all international destinations.
When you place your order, we will provide estimated shipping and delivery dates based on the items you’ve selected and the shipping options available. You will find shipping date estimates on the shipping quotes page as you make your selections. Many of the items we offer, including components for 12 volt solutions long range remote systems, have weight-based shipping rates. The weight of each item is available on its product detail page, and to align with shipping company policies, all weights are rounded up to the nearest full pound for shipping calculations.