When it comes to your 2002 Cadillac Escalade Key Fob, we understand the importance of reliability and functionality. If for any reason you need to return or exchange your key fob, we’ve made the process straightforward and customer-friendly. Please review our policy below to ensure a smooth return or exchange experience.
Returns Beyond 30 Days
Returns requested more than 30 days after the delivery date of your 2002 Cadillac Escalade key fob are subject to a restocking fee. Specifically, a (amount)% restocking fee will be applied to returns initiated after this 30-day period. Furthermore, any returns received 60 days or more after a Return Authorization (RA) is issued will incur an additional 10% restocking fee. We encourage you to inspect and test your key fob upon arrival to avoid these fees.
Returns Within 30 Days
For returns within 30 days of receiving your 2002 Cadillac Escalade key fob, we aim to make it hassle-free. To initiate a return, exchange for a defective product, or request a refund, you must do so within 30 days of receiving your order. A Return Authorization Number (RA#) is mandatory for all returns. It’s important to note that returns received 60 days or more after the RA# has been issued will be subject to a 15% restocking fee. Unless the return is due to a defect in the 2002 Cadillac Escalade key fob itself, buyers are responsible for all return shipping costs.
Defective Product Exchanges for 2002 Cadillac Escalade Key Fobs
If you discover your 2002 Cadillac Escalade key fob is defective within 30 days of delivery, we are committed to resolving this quickly. For customers within the U.S., we will cover the shipping costs to send a replacement key fob to you. For international orders of 2002 Cadillac Escalade key fobs, the buyer is responsible for covering shipping costs both for the return of the defective item and the shipment of the replacement. We highly recommend testing your key fob as soon as it arrives to identify any potential issues promptly.
Warranty Service & Exchanges (After 30 Days) for Key Fobs
For warranty service or exchanges needed beyond 30 days from the delivery of your 2002 Cadillac Escalade key fob, please be aware that the buyer is responsible for all shipping costs. This applies to both domestic and international customers. This policy ensures we can continue to offer competitive pricing on our 2002 Cadillac Escalade key fobs and other products.
Non-Refundable Fees & Product Restrictions
Please note that shipping and handling fees are non-refundable on all returns of 2002 Cadillac Escalade key fobs. Additionally, automotive electronics such as keyless entry systems (which includes your 2002 Cadillac Escalade key fob) that have been installed or where installation has been attempted require you to first contact our Tech Support team for troubleshooting. Often, issues can be resolved with simple guidance. If the 2002 Cadillac Escalade key fob is indeed defective after troubleshooting, it will be exchanged for a new unit.
Return Process for Your 2002 Cadillac Escalade Key Fob
To start a return for your 2002 Cadillac Escalade key fob, please Contact Us with your order number and detailed information about the key fob you wish to return and the reason for the return. Our team will respond to you promptly with clear instructions on how to proceed with your 2002 Cadillac Escalade key fob return or exchange. We are here to help ensure you are satisfied with your purchase.
