At Keyfobprog.com, we understand that getting the right key fob for your 2016 Ford Expedition is crucial. As experts in automotive key fob solutions, our mission is to provide not only the best products but also the most customer-friendly service in the industry. We know that sometimes, despite your best efforts, a key fob might not be exactly what you needed, or perhaps you simply changed your mind. That’s why we’ve made our return policy straightforward and transparent, ensuring your peace of mind when purchasing a 2016 Ford Expedition Key Fob from us.
Key Fob Return Policy for Your 2016 Ford Expedition
If you’re not completely satisfied with your 2016 Ford Expedition key fob purchase, you can return it within 30 days from the delivery date. To ensure a smooth return process, please take note of the following conditions:
- Condition of the Returned Key Fob: The key fob must be returned in the same condition you received it. Just like when you received your new 2016 Ford Expedition key fob, we expect returns to be in a condition that allows us to restock them. If the returned key fob is not in its original condition, a reduced refund amount may apply to cover refurbishment or restoration costs. In cases where the key fob cannot be restored to a sellable condition, the refund will be based on its current market value minus a 20% restocking fee. Please be aware that “Special Orders” for 2016 Ford Expedition key fobs may be subject to a 40% restocking fee.
- Shipping Costs: Please note that shipping fees are non-refundable on returns.
- Initiating a Return: All returns must be initiated through your account on Keyfobprog.com. Simply sign in, navigate to “MY ACCOUNT,” then “order history,” find the relevant order, and click “Return this item.” While most of our products are returnable, there might be a few exceptions. Any non-returnable items will be clearly indicated in the product description on our website.
- Order Cancellation: If you need to cancel your order for a 2016 Ford Expedition key fob, please request a cancellation before the order has been shipped. Once shipped, the order cannot be cancelled and you would need to follow the return procedure.
Step-by-Step Key Fob Return Procedure
Returning your 2016 Ford Expedition key fob is a simple process. First, you’ll need to request a Return Merchandise Authorization (RMA). This can be easily done within the “MY ACCOUNT” section of our website, next to the order containing the key fob you wish to return. After selecting the key fob and specifying the reason for return, you will receive detailed instructions on how to proceed with your return.
Exchanging Your 2016 Ford Expedition Key Fob
Need to exchange your 2016 Ford Expedition key fob for a different model or have an issue? We offer two convenient options:
- Option 1 (Standard Exchange): Follow the standard return procedure to request an RMA for the key fob you want to exchange. In your return request, clearly specify the exact key fob you would like to exchange it for. Once we receive your returned key fob, we will process the exchange and ship out the new one. If there’s a price difference, we will either refund you the excess or charge you the additional amount.
- Option 2 (Fast Exchange): For a faster exchange, simply order the new key fob you need over the phone. Request a prepaid shipping label to be included with your new order to send back the original key fob for a refund. This speeds up the process, ensuring you quickly get the correct key fob for your 2016 Ford Expedition.
What if Your 2016 Ford Expedition Key Fob Arrives Defective, Damaged, or Incorrect?
Accidents happen, and occasionally a 2016 Ford Expedition key fob might arrive in less than perfect condition, or it might not be the exact model you ordered. If you receive a defective, damaged, or incorrect key fob, please contact our customer service department immediately. Do not attempt to use or program the key fob. We will promptly send you a replacement and provide a prepaid return shipping label for the incorrect or defective key fob. Please ensure the original key fob is returned to us within 30 days. If the damage occurred during shipping, we will arrange for the shipping carrier to pick up the damaged package.
Understanding Risk of Loss
For every order, including your 2016 Ford Expedition key fob, we provide a tracking number. Once the shipping carrier’s tracking system confirms delivery of your package, we are no longer responsible for replacement if the package is lost or stolen after delivery confirmation. Please ensure you have a secure delivery location for your key fob.
Key Fob Order Cancellations Explained
When you request to cancel an order for a 2016 Ford Expedition key fob, please allow up to 24 business hours for us to process your cancellation. Our cancellation process involves several steps, including voiding the order in our systems, removing the item from backorder lists, and stopping the order at our shipping dock. Sometimes, orders ship out faster than expected, so we recommend waiting for final cancellation confirmation before purchasing an alternative 2016 Ford Expedition key fob.
Refunds and Credits for Key Fob Returns
Once we’ve processed your return of a 2016 Ford Expedition key fob, a refund will be issued to your original payment method. The refund amount will be the original purchase price minus the initial shipping charges. You will receive an email confirmation once your return is processed and the credit has been issued. Please allow 5-7 business days for the credit to appear in your account.
At keyfobprog.com, we are committed to ensuring your complete satisfaction with every 2016 Ford Expedition key fob purchase. Our return and exchange policies are designed to be fair and easy, giving you confidence when choosing us for your automotive key fob needs.
