Your Shipping, Delivery & Pickup Choices at Keyfobprog.com
Local Pickup at Our CA Warehouse
For customers near our California warehouse, we offer convenient in-store pickup for clamps and gaskets currently in stock. Pickup is available from 8 am to 5:00 pm, Monday through Friday. Once your order is processed and ready for pickup, we’ll send you an email confirmation. Please wait for this confirmation before heading to our location. This option is perfect if you are local and need parts quickly to address issues, perhaps even related to your outlet NOx sensor.
Shipping Carriers We Utilize
Keyfobprog.com, operating as FleetServ dba DPFSales, partners with a range of reputable carriers. The carrier for your order is selected based on factors such as the items ordered (individual or combined), quantities, dimensions, and weight, ensuring the most efficient delivery method for everything from small components to larger parts possibly related to exhaust systems and sensor locations.
Free Shipping Options
We are pleased to offer free shipping within specific regions on qualifying Diesel Particulate Filters (DPFs) and Diesel Oxidation Catalysts (DOCs) via Economy and Standard Ground Shipping. Please note that this excludes Selective Catalytic Reduction (SCR) units, One-Box systems, and items exceeding 80 lbs. For our extensive range of clamps and gaskets, we provide free Standard Shipping, alongside expedited shipping options available at an additional cost, so you can get those essential smaller parts swiftly.
Order Processing and Handling Times
Our team at Keyfobprog.com is committed to processing your online orders as rapidly as possible. Typically, orders are processed within 1 business day. Orders placed after 3 pm PST will be processed the following business day. Our processing days are Monday through Friday, excluding nationally recognized holidays. Orders placed during weekends or holidays will be processed on the next business day. Once your order ships, you will receive an email notification containing your shipment tracking number. Please allow up to 24 hours for tracking information to become available. In some situations, such as orders including hazardous materials, oversized items, truck freight, select zip codes, or remote delivery locations, additional delivery time may be required. We are working hard to get you the parts you need, whether it’s a sensor or any other component, to your location promptly.
Shipping Cost Calculation
Shipping charges are determined by several factors: the chosen delivery method, the weight and dimensions of each item, and the final shipping destination. You can view the shipping costs during the checkout process, and these costs will adjust automatically as you modify your cart. We strive to provide transparent and fair shipping costs so you can confidently order the parts you need, knowing the delivery expenses upfront.
International Shipping Limitations
Currently, Keyfobprog.com does not offer international shipping. We only ship within the continental United States.
Shipping Restrictions and Regulations
Shipping is limited to the continental United States. We do not ship to Alaska, Hawaii, or U.S. Territories. Additionally, we do not currently ship to PO boxes or APO/FPO addresses. Please ensure you provide a valid physical address within the continental US for shipping.
Dealing with Order Delays
While Keyfobprog.com endeavors to ensure timely delivery, FleetServ dba DPFSales is not liable for delays in transit once an item has been shipped. It is the buyer’s responsibility to provide a deliverable address recognized by shipping carriers. Unfortunately, once a package leaves our facility, shipping is outside of our direct control. We are not responsible for shipping delays caused by factors beyond our control, such as inaccurate addresses provided by the customer or issues within the shipping company’s operations. Similarly, we are not responsible for errors made by the shipping carrier, including delayed items or lost packages, nor for delays due to unforeseen events like severe weather, natural disasters, or other extraordinary circumstances that disrupt carrier routes. For further details, please refer to our terms and conditions.
If you encounter any delivery issues or your order does not arrive within a reasonable timeframe of the expected delivery date, please do not hesitate to contact us so we can assist you.
Questions About Returns?
For questions regarding returns, please consult our comprehensive Return Policy available here: Return Policy – DPF Sales. We aim to make the return process as straightforward as possible.
Contacting Keyfobprog.com
If you have any further questions or comments regarding our shipping policy or anything else, please reach out to us through the following channels:
- Phone: (888) 315-4228
- Email: [email protected]
We are here to help ensure your experience with keyfobprog.com is smooth and efficient, from browsing our catalog to receiving the auto parts you need for your repairs, wherever that outlet NOx sensor location might be relevant to your vehicle.
