Are you looking for a job in Murrieta that offers target hours to fit your lifestyle? Target in Murrieta is currently hiring enthusiastic individuals for the role of On-Demand Guest Advocate. This is a fantastic opportunity to join a well-known company, enjoy a flexible work schedule, and make a positive impact on your community by providing exceptional guest service.
At Target, we believe in creating a welcoming and joyful shopping experience for every guest. As a Guest Advocate, you’ll be at the heart of this mission, helping families discover the joy of everyday life. Our values and culture are centered around inclusivity, respect, and teamwork, making Target a rewarding place to work. You can learn more about Target here and discover why our team members are passionate about what they do.
Embrace Flexibility: On-Demand Roles at Target Murrieta
The On-Demand Guest Advocate position at our Murrieta location is designed for individuals seeking maximum flexibility in their work schedule. Unlike traditional fixed schedules, this role allows you to create a personalized work schedule that aligns with your commitments and availability. Whether you’re a student, a parent, or simply someone who values work-life balance, the on-demand option provides unparalleled control over your target hours each week.
As an On-Demand Team Member (TM), you won’t be assigned to a fixed weekly schedule. Instead, you’ll have access to our myTime mobile scheduling app, where you can view and select shifts posted by leaders or other team members. This empowers you to choose the shifts that best suit your needs, giving you the freedom to work as much or as little as you like, depending on shift availability and store needs at our Murrieta store.
Active engagement is key to success in this role. We encourage you to regularly check the myTime app and pick up shifts that fit your desired target hours. We also require responsiveness to our communication attempts, as we will reach out periodically throughout the year to confirm your continued interest in working shifts at Target Murrieta. Responding to these communications ensures your active employment status with Target. Failure to respond may result in administrative termination of employment.
Consistent engagement is important for our on-demand team members. To maintain active employment, you are required to pick up and work shifts at least once every 4 weeks, with a minimum of four hours per shift. We understand that personal circumstances may occasionally prevent you from meeting this requirement, and flexibility can be granted in such situations. However, it is essential to communicate with us and respond to our contact attempts to confirm your ongoing interest in working target hours at Target. Furthermore, you must work at least one shift within a 6-month period to remain active. Starting December 2024, this requirement will become even more frequent, requiring at least one shift within 5 months.
Your communication and willingness to work during peak business times are critical to your success and ours in this on-demand role at Target Murrieta.
Upon being offered an On-Demand TM position at our Murrieta store, you will participate in a comprehensive Target Welcome orientation. This will be followed by a short-term structured training schedule designed to equip you with all the necessary skills and knowledge for your new role as a Guest Advocate. After completing training, you’ll be fully empowered to utilize the myTime mobile scheduling app to select your preferred target hours and shifts.
Service & Engagement: Making a Difference in Murrieta
As a Guest Advocate in Murrieta, you will be an ambassador for exceptional guest experiences. You will be welcoming guests, exceeding their service expectations, and focusing on creating positive interactions and resolving any concerns. This role is about being an advocate for both in-store and digital services, knowledgeable about the various capabilities and features Target offers to enhance guest loyalty and satisfaction.
You will be empowered to make shopping quick and convenient for guests at various touchpoints, including checklanes, guest services, gift registry, and pick-up and drive-up services, all while upholding exceptional service quality.
At Target, we are committed to the growth and development of our team members. We believe in providing meaningful experiences that build valuable skills for your career journey. The Guest Advocate role offers opportunities to develop and enhance skills in:
- Guest Interaction and Communication: Building inclusive guest experiences through effective communication and positive interactions.
- Problem Solving and Decision Making: Positively impacting guest experiences and resolving concerns through effective problem-solving and decision-making.
- Adaptability and Flexibility: Adapting to diverse guest interactions and situations with grace and professionalism.
- Promoting Services and Offerings: Engaging guests and informing them about the various benefits, offerings, and services available at Target.
While every day as a Guest Advocate at Target Murrieta will bring new experiences, typical responsibilities will likely include:
- Demonstrating Service Culture: Prioritizing the guest service experience and consistently delivering the established service standard.
- Creating a Welcoming Environment: Authentically greeting all guests and fostering a welcoming atmosphere.
- Proactive Guest Assistance: Observing guest behavior to understand their needs and tailoring your approach accordingly, offering assistance when needed.
- Genuine Guest Engagement: Engaging with guests in a sincere and helpful manner, asking questions to understand their specific needs and preferences.
- Product and Service Expertise: Maintaining knowledge of tools, products, and services available throughout the store, and specifically within your assigned area, to effectively address guest issues and enhance their shopping experience.
- Expressing Gratitude: Thanking guests genuinely for choosing to shop at Target and conveying our appreciation for their business.
- Efficient Check-Out Service: Scanning and bagging guest items efficiently, accurately, and in accordance with food safety standards and company best practices.
- Minimizing Wait Times: Working efficiently to reduce guest wait times without compromising service quality or accuracy.
- Promoting Brand Awareness: Informing guests about current and upcoming brand launches, store activities, and special events.
- Loyalty Program Advocacy: Knowing and effectively communicating the benefits of Target Loyalty programs to every guest, assisting with application or sign-up processes as needed. Familiarity with all fulfillment services and guiding guests on enrollment, activation, and usage.
- Mobile App Proficiency: Understanding and demonstrating to guests how to use Wallet and other helpful features within the Target App.
- Efficient Returns Processing: Handling returns efficiently, following register prompts and partnering with Leaders when necessary to resolve guest issues while adhering to Target’s policies and procedures.
- De-escalation and Recovery: Partnering with Leaders to de-escalate negative situations and effectively recover guest shopping experiences while adhering to Target’s policies and procedures.
- Order Fulfillment Excellence: Providing easy and accurate service for all Order Pick Up, Drive Up, and Registry guests.
- Maintaining Work Area Cleanliness: Maintaining a clean and organized work area, including gathering abandoned items, baskets, and hangers. Stocking supplies during store hours while remaining readily available to assist guests.
- Ethical Conduct and Safety: Demonstrating a strong culture of ethical conduct, safety, and compliance in all actions.
- Safe Work Practices: Working safely at all times to protect yourself and others; identifying and rectifying hazards; adhering to all safety policies and best practices.
- Support for Guest Services: Supporting guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns, and maintaining compliance with relevant regulations, including federal, state, and local adult beverage laws.
- Cash Office Support: Supporting Cash Office processes as needed, including cash system management.
- Other Duties: Performing all other duties as assigned based on evolving business needs within the Murrieta Target store.
Is Target in Murrieta a Great Match For You?
We might be a great match if:
- You thrive in a fun and fast-paced environment and enjoy working efficiently as part of a team to deliver exceptional guest experiences.
- You are passionate about providing outstanding service that makes guests feel valued and appreciated, inspiring them to say “I LOVE TARGET!”.
- You enjoy interacting with people throughout the day and find satisfaction in making things easier and more enjoyable for others. Guest interaction, problem-solving, and enhancing guests’ days are at the core of what we do.
- You are seeking a role that breaks away from the traditional Monday-Friday office setting. We maintain a dynamic and busy environment, especially on weekends, focused on ensuring every guest feels welcomed, inspired, and rewarded.
While comprehensive training will be provided, certain skills will set you up for success:
- Effective Communication: Communicating clearly and positively, actively listening to and addressing guest needs.
- Composure and Efficiency: Maintaining focus and composure in a fast-paced environment, effectively managing multiple tasks within established timeframes.
- Helpful and Welcoming Attitude: Displaying a consistently welcoming and helpful attitude towards both guests and fellow team members.
- Attention to Detail and Multi-tasking: Demonstrating strong attention to detail while effectively multitasking.
- Product and Service Education: Willingly educating guests and engaging them about Target’s diverse range of products and services.
- Technology Proficiency: Ability to use multiple communication devices, handheld scanners, and other technology as directed.
- Teamwork and Independence: Comfortable working both independently and collaboratively within a team.
Basic Expectations at Target:
- Accurate cash handling and register operations, including cash transactions and cash office support as needed.
- Efficient and safe handling of merchandise, including scanning, handling, and moving products, with the ability to frequently lift or move products up to 10 pounds and occasionally up to 44 pounds without assistance.
- Flexible work schedule availability, including nights, weekends, and holidays, with reliable and prompt attendance. As an on-demand TM, we require active engagement by picking up and working shifts via the myTime mobile App every 4 weeks and responding to contact attempts. You must work at least one shift within 6 months (5 months starting December 2024) to maintain employment.
- Ability to work in varying temperatures and environmental conditions, including potential exposure to humidity and other elements when performing duties such as Drive-Up and carryout.
- Ability to remain mobile and on your feet for the duration of scheduled shifts, which may vary in length.
Discover the competitive benefits Target offers, ranging from financial and educational support to well-being programs and beyond, at https://corporate.target.com/careers/benefits.
Target is an equal opportunity employer and will consider qualified applicants with criminal histories in accordance with applicable fair chance ordinances. If you require ADA accommodations during the application process, please visit your nearest Target store or contact Guest Services at 1-800-440-0680. Applications for this Guest Advocate role at our Murrieta location are accepted on an ongoing basis.
